Thank you for choosing Outbounds Auto Transport for your vehicle’s transport. By using our vehicle transportation broker services, you and the person or entity you represent accept all of the terms and conditions of service (“TERMS”) stated herein. In the event of a conflict between these TERMS and those in any other document, including a motor carrier bill of lading, tariff, or service guide, or any other documents, these TERMS will supersede and control as between you and Outbounds Auto Transport. These TERMS cannot be modified by anyone except for Outbounds Auto Transport.

THESE TERMS CONTAIN PROVISIONS THAT GOVERN HOW CLAIMS CUSTOMER AND Outbounds Auto Transport MAY HAVE AGAINST EACH OTHER CAN BE BROUGHT. THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE CUSTOMER TO SUBMIT CLAIMS CUSTOMER HAS AGAINST Outbounds Auto Transport TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP, OR REPRESENTATIVE ACTION OR PROCEEDING. PLEASE REVIEW SECTION 12 FOR THE DETAILS REGARDING CUSTOMER’S AGREEMENT TO ARBITRATE ANY DISPUTES WITH Outbounds Auto Transport.

1. Definitions a. “Additional Services” means upgrades and additional services ordered by the Customer such as vehicle top-loading, guaranteed pick up date, covered transport, additional personal belongings, etc. b. “Bill of Lading” means a document provided by the Carrier to the Customer at delivery documenting the details of the Shipment and its condition, Point of Origin, Destination, and other details regarding the Order. Bill of Lading can serve as a receipt or a contract between the Carrier and Customer. c. “Carrier” means a motor carrier of property, as defined at 49 U.S.C. §13102(14), duly licensed by State and/or Federal Department of Transportation, or a carrier of goods by sea pursuant to 46 U.S.C. § 30701. d. “Carrier Form” means a receipt, inspection report, Bill of Lading, shipping order or similar document provided by the Carrier at Point of Origin and/or Destination. e. “C.O.D.” means collect on delivery or payment on delivery. f. “Customer” means the individual, company or other entity, including its agents and representatives, ordering the transportation of Shipment. g. “Customer’s Agent” means an individual over the age of 18 designated by Customer to act on Customer’s behalf or as an agent. h. “Destination” means the Shipment drop off location designated by the Customer or as later modified by mutual agreement between Outbounds Auto Transport and Customer prior to delivery.

i. “Inoperable” means a state or condition in which a Shipment cannot function or be driven for any reason, including but not limited to its parts having been removed, altered, damaged, or deteriorated such parts including but not limited to engine, transmission, wheels, steering mechanism, brakes, tires, etc. j. “Outbounds Auto Transport”, “we”, “us” or “our” means Outbounds Auto Transport LLC, its affiliates, and subsidiaries. Outbounds Auto Transport is a transportation broker as defined at 49 U.S.C. § 13102(2), arranging for the transportation of freight through third-party Carriers and is duly licensed by the Department of Transportation (DOT) and is registered with the Federal Motor Carrier Safety Administration (FMCSA) under Docket No. MC - 1630496 and/or other government agencies as may be required by law. Outbounds Auto Transport is not a Carrier. k. “Order” means Customer’s request for Outbounds Auto Transport to arrange for the transportation of Customer’s Shipment. l. “Order Confirmation” means any written confirmation from Outbounds Auto Transport to the Customer confirming the Customer’s Order and other details including but not limited to the description of Shipment, Point of Origin, Destination, dates, and quoted rate. m. “Point of Origin” means the Shipment pick up location designated by Customer or as later modified by mutual agreement between Outbounds Auto Transport and Customer prior to transport. n. “Shipment” means the Customer’s property — an automobile or motorized vehicle — arranged for transportation in accordance with these TERMS.

2. Services a. Upon Customer’s request, Outbounds Auto Transport will arrange for the transportation of Customer’s Shipment by Carriers subject to these TERMS. Outbounds Auto Transport reserves the right, in its sole discretion, to refuse or cancel any Order at any time. b. Outbounds Auto Transport’s services are deemed completed when a Carrier has accepted Customer’s Order. c. Customer understands and accepts that Outbounds Auto Transport (i) operates only as a transportation broker, (ii) is not a motor carrier or transporter, and (iii) does not hold itself out as providing the transportation of property. d. Customer expressly understands and agrees that Outbounds Auto Transport never takes custody or possession of, transports, or handles Customer’s Shipment, or assumes any liability for the Shipment.

e. All ocean transportation arranged by Outbounds Auto Transport will also be subject to the terms and conditions of the ocean Carrier’s bill of lading, tariff, schedules, rates, and rules. Ocean Carriers offer limited liability coverage for loss or damage, and Customer must inquire with the ocean Carrier about purchasing additional insurance. f. Outbounds Auto Transport shall provide Customer with an estimated pickup and estimated delivery date; however, delays may occur prior to, and/or during transport due to weather or road conditions, government regulations, mechanical problems, and other causes that are beyond Outbounds Auto Transport’s control. Outbounds Auto Transport cannot and does not guarantee delivery dates or times. Customer understands and accepts that Outbounds Auto Transport is not responsible or liable for any losses or expenses caused by delays of any kind or for any reason.

3. Customer’s Responsibilities a. Accuracy of Information. Customer understands and accepts that only Customer is responsible to ensure the accuracy of all details, including the description of the Shipment (year, make, model, body style, trim, etc.), Point of Origin, Destination, fees, and special instructions in the Order Confirmation, and as applicable, on the Carrier’s Form, Bill of Lading, or other required documents. Any changes or corrections to the Shipment description or any other changes to an Order may result in additional fees or cancellation of the Order. Customer waives all claims against Outbounds Auto Transport for any additional charges or cancellation if the Shipment does not match the Shipment listed in the Order Confirmation. b. Shipment size and condition. Customer must inform Outbounds Auto Transport about the Shipment’s size and condition at the time of booking and prior to the pickup date. Customer understands and accepts that if the Shipment is or becomes inoperable during transit, or if the Shipment (i) is modified from the original equipment manufacturer (“OEM”) condition with features including but not limited to aftermarket spoilers, lowered chassis, height modifications, etc., (ii) is oversized due to but not limited to dual or oversized wheels, extra-large tires, racks, lifted chassis (iii) is a large vehicle such as a limousine or a hearse, then the Carrier may charge additional fees to transport such Shipment or refuse to transport the Shipment altogether.

c. Preparing Shipment. Customer understands and accepts that Customer is responsible for preparing the Shipment for transportation. Customer must either secure or remove all loose parts, fragile accessories, low-hanging spoilers, etc., prior to shipment. Customer must remove all non-permanent, outside mounted luggage and other racks prior to shipment. Shipment must be tendered to Carrier in operable condition with no more than a quarter tank of fuel. Customer understands and accepts that Customer is responsible for any damages, losses, and claims to the Shipment, other vehicles, and/or persons caused by any part of the Shipment that becomes loose or detached during transport. d. Alarm. Customer must disarm any alarm system installed in the Shipment or provide clear instructions for disengaging it to the Carrier. In the event such an alarm is activated during transit, and there are no keys or instructions to turn it off, the Carrier may be forced to silence the alarm by any reasonable means available and without recourse by Customer. e. Personal Property. Customer may leave one suitcase OR one bag carrying personal property which shall not exceed one hundred pounds (100 lbs.) and must be confined to the trunk or storage area of the Shipment. Customer must notify Outbounds Auto Transport and Carrier of such personal property in the Shipment at the Point of Origin prior to loading of the Shipment. Customer understands and accepts that the Carrier has the right to reject any personal property in the Shipment if transporting such personal property is unsafe or violates the law. Customer is advised not to leave any negotiable instruments, legal papers, jewelry, furs, money, cash or currency, antiques, or any valuable articles in the Shipment. Customer understands and accepts that the Carrier and Outbounds Auto Transport are not liable for personal items of any kind and value left in the Shipment, or for damage to Shipment caused by excessive or improper loading of personal items. If Customer puts personal property in the Shipment, Customer does so at Customer’s own risk.

f. Prohibited Items. Customer understands and accepts that Customer is expressly prohibited from loading any explosives, guns, ammunition, weapons, flammable products, live pets, live plants, any contraband, drugs or narcotics, alcoholic beverages, and or any illegal goods in the Shipment. Customer understands and accepts that upon discovery, such prohibited items and/or the Shipment may be confiscated or disposed of by law enforcement, or the Carrier, and the Order may be canceled in entirety without any remuneration or compensation to Customer. Customer will be solely responsible for any fees, fines, damages, or other liabilities arising from a violation of this Section. g. Shipment by sea. Customer understands and accepts that no personal property of any nature or value and no illegal goods will be allowed in the Shipment for transportation by sea, and Customer will ensure that the Shipment is completely empty except for OEM or factory installed equipment. Customer is responsible for furnishing all required documents and paperwork required by U.S. and international customs. Customer must share the vehicle identification number (VIN) and its approximate value in U.S. dollars at the time of placing the Order. If the Point of Origin or Destination is a shipping port, then Customer agrees to pay any associated additional fees.

4. Customer Warranties Customer warrants that Customer will comply with all applicable laws, rules, and regulations including but not limited to customs laws, import and export laws and governmental regulation of any country to, from, through or over which the Shipment may be carried. Customer agrees to furnish such information and documents as are necessary to comply with applicable laws, rules, and regulations. Outbounds Auto Transport assumes no liability to Customer or to any other person for any loss or expense due to Customer’s failure to comply with this provision. Any Customer’s Agent and/or entity acting on behalf of Customer also warrants that it has the right to act on behalf of Customer and the right to legally bind Customer.

5. Pickup and Delivery of Shipment a. Customer understands and accepts that a change to Point of Origin and/or Destination may be necessary due to municipal zoning restrictions, road conditions, road closures, low hanging trees, low hanging wires, narrow streets, residential area restrictions, etc. b. If the Carrier is unable to access the Point of Origin or Destination, Customer agrees to meet the Carrier at an alternate location to safely pick up or drop off the Shipment. c. Customer must be present at the Point of Origin and Destination for the pickup and/or delivery of a Shipment, or Customer must designate a Customer’s Agent if Customer is unavailable for any reason. d. At the time of pickup at the Point of Origin, Customer or Customer’s Agent agrees to 1) carefully inspect the Shipment with the Carrier for pre-existing damage, and 2) acknowledge the condition of the Shipment by a) noting any pre-existing damage on the Carrier Form or Bill of Lading, b) signing the Carrier Form or Bill of Lading, and c) requesting a copy of the same from the Carrier. Customer or Customer’s Agent is also urged to photograph the Shipment from all angles at the Point of Origin. e. At the time of delivery at Destination, Customer or Customer Agent agrees to carefully inspect the Shipment in the presence of the Carrier for possible transit damage and clearly notate any new damage as an exception on the Bill of Lading. Customer or Customer’s Agent agrees to sign and require a final copy of the Bill of Lading signed by the Carrier to serve as a final Shipment condition report, especially in case of a dispute with the Carrier. Again, Customer or Customer’s Agent is urged to photograph the Shipment from all angles prior to signing the Bill of Lading. f. Customer understands and accepts that Customer’s or Customer Agent’s signing of the Carrier’s Form or Bill of Lading at Destination without any notation of any damage will serve as confirmation that Customer received the Shipment at the destination in satisfactory condition and that Outbounds Auto Transport and the Carrier will have no further responsibility. (Continuation...)

6. Cancellation and Refund Policy a. Customer may cancel an Order at any time at no cost or cancellation fees as long as the Order has not yet been accepted by a Carrier and less than 24 HOURS remaining for pickup date. If the Order is canceled for any reason after a Carrier accepts the Order, such reasons including but not limited to Customer canceling an Order, Outbounds Auto Transport canceling an Order due to the Customer’s breach of these TERMS, or if the Carrier is denied pick up of the Shipment for any reason when the Carrier arrives at the Point of Origin, then the Customer agrees to pay a minimum of two hundred and forty-nine dollars ($249.00) in cancellation fees, as Outbounds Auto Transport's services have been rendered at that point. Customer understands and accepts that the Customer may be subject to additional cancellation fees, including but not limited to a dry run fee imposed by a Carrier and other vendors contracted to fulfill Customer’s Order. b. Customer is entitled to a refund for only the unfulfilled portion of the services. If Additional Services were paid for but not rendered for any reason and the Shipment was delivered, the sole remedy for the Customer shall be a refund for the unfulfilled portion of the Additional Services fees. c. Cancellation of an Order by Customer must be submitted in writing via email sent to go@outbounds.at. Cancellations made via telephone, text, chat, or any other medium will not be accepted by Outbounds Auto Transport.

7. Loss, Damage, or Delay Claims a. Outbounds Auto Transport is a property transportation broker; therefore, it is not and will not be liable for any cargo loss and damage claims for any reason. b. If Customer has a claim for loss or damage to a Shipment, then Customer understands and agrees that the party liable for all such claims is the Carrier and not Outbounds Auto Transport, and it is Customer’s responsibility to file any claim directly with the Carrier who transported the Shipment. c. If Customer decides to file a claim against the Carrier, Customer must promptly report such claim to Outbounds Auto Transport, but in no event later than forty-eight (48) hours of the delivery, so Outbounds Auto Transport may provide the Customer with relevant documents regarding the Carrier in a commercially reasonable manner. d. Customer is hereby informed and understands that claims against motor Carriers are governed by federal law, the Carmack Amendment to the ICC Termination Act of 1995, 49 U.S.C. §14706, and claims against ocean Carriers are typically governed by the Carriage of Goods by Sea Act, 46 U.S.C. §30701. Customer is urged to seek independent legal advice (at Customer’s sole expense) on these laws in the event of a claim.

8. Carrier Responsibilities a. Carrier shall (i) pick up and deliver Customer’s Shipment as close to Customer’s door or Customer’s designated Point of Origin and Destination as legally and safely possible, and (ii) transport the Shipment in a commercially reasonable manner. b. Carrier may issue a Carrier Form, receipt, or Bill of Lading at the Point of Origin and/or Destination. Customer or Customer’s Agent agrees to read such Carrier Form carefully as it may constitute a contract of transportation as between Customer and Carrier, and Customer will contact Carrier directly with any disputes or questions regarding such documents. c. Customer understands and agrees that Customer may also be subject to the Carrier’s terms and conditions of service, tariffs, rules, or classification, copies of which must be requested by the Customer directly from the Carrier.

9. Fees and Payment a. Customer agrees to pay all amounts due in full for each Order and any Additional Services as per the terms of the Order Confirmation and these TERMS without any offsets, chargebacks, or reductions by Customer for any actual, pending, or unfiled claims, losses, delays, or damages. Payment for Outbounds Auto Transport's services is due when a Carrier accepts an Order, as Outbounds Auto Transport's services have been rendered at that point. b. All payments for the balance due to Carrier for C.O.D. must be made on or before the delivery of Shipment in the form of cash, certified funds, cashier’s check, or money order made payable to the Carrier. Customer WILL NOT use personal checks, debit, or credit cards when making payments to the Carrier. c. Any outstanding invoices for Outbounds Auto Transport's services shall accrue an interest rate of one and a half percent (1.5%) per month, and Customer shall be liable to Outbounds Auto Transport for all expenses incurred by Outbounds Auto Transport, plus reasonable attorney’s fees, to collect any outstanding charges. d. If Shipment is placed in storage due to Customer’s refusal to pay the fees or accept delivery from the Carrier for any reason, then the Shipment may be placed in storage at Customer’s expense and subject to Carrier’s lien for transportation charges until Customer pays in full the outstanding balance. Any and all storage and redelivery charges will be the responsibility of Customer, and Customer agrees that Customer will not look to Outbounds Auto Transport for reimbursement.

10. Indemnification Customer agrees to indemnify, defend, and hold Outbounds Auto Transport and our affiliates, and our and their employees, officers, and directors harmless from and against any and all losses, liabilities, damages, payments, settlements, judgments, penalties, fines, expenses (including reasonable attorneys’ fees), and costs, suits, actions, and claims (whether actual, potential, threatened, or pending), brought by any person or entity, including damages for injury or death of persons and/or damage to property, including real property and/or the environment, claim liability and damages, arising from the acts or omissions of Customer, its agents, employees, or representatives.

11. Disclaimer and Limitation of Liability a. The total cumulative liability of Outbounds Auto Transport for any and all claims and damages, whether arising from statute, contract, tort, or otherwise, shall not under any circumstances exceed the total fees paid by Customer to Outbounds Auto Transport for Outbounds Auto Transport's services under the respective Order Confirmation. b. EXCEPT AS OTHERWISE PROVIDED HEREIN, Outbounds Auto Transport MAKES NO WARRANTIES FOR ANY OF ITS SERVICES AND HEREBY DISCLAIMS ALL WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. c. UNDER NO CIRCUMSTANCES WILL Outbounds Auto Transport BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO A SHIPMENT OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Arbitration a. Arbitration. Any dispute, controversy, or claim between the parties arising out of or relating in any way to these TERMS, an Order, Outbounds Auto Transport's services, or any other Customer engagement with Outbounds Auto Transport will be resolved by binding arbitration, rather than in court, except that Customer or Outbounds Auto Transport (1) must assert claims in small claims court if Customer’s or our claims qualify, and (2) bring suit in any court of competent jurisdiction to enjoin infringement or other misuse of intellectual property rights, including with respect to temporary restraining orders. The Federal Arbitration Act and federal arbitration law shall apply to this arbitration agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award the same damages and relief as a court (including injunctive and declaratory relief or statutory damages). At least thirty (30) days before beginning an arbitration proceeding, Customer must send an individualized letter personally signed by Customer and identifying Customer, Customer’s legal claims, the requested relief, and requesting arbitration to Outbounds Auto Transport – 333 S Glebe rd, Arlington VA 22204 by certified mail, Federal Express, UPS, or USPS express mail (signature required). We will do the same; except in the event that we do not have a physical address on file for Customer, by electronic mail to the last known address. Except as otherwise stated herein, the arbitration will be conducted by the National Arbitration Mediation (“NAM”) under its rules, including for Consumer-Related Disputes. Customer and Outbounds Auto Transport also agree to delegate the issue of arbitrability to an arbitrator. Payment of administration and arbitrator fees will be governed by the NAM’s rules, except all of the filing fees will be paid by the filing party. If Customer is a prevailing party, Customer may seek reimbursement of Customer’s fees and costs. However, Outbounds Auto Transport may seek our attorney’s fees and costs if the arbitration finds Customer’s claims to be frivolous. There will be only one arbitrator, not a panel. Customer may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where Customer lives or at another mutually agreed location. Customer and Outbounds Auto Transport also agree that, if more than one dispute arises regarding the same or substantially similar issues, the parties’ respective claim(s) will be arbitrated in the order in which it/they were filed, except all claims shall be arbitrated within three (3) years. THIS ARBITRATION AGREEMENT WILL SURVIVE TERMINATION OF THESE TERMS. b. Class Action Waiver. The parties each agree that any dispute resolution proceedings or lawsuits, whether in arbitration or in a court of law, will be conducted only on an individual basis and not in a class or representative action. Therefore, Customer waives all rights to bring claims on behalf of a class of persons; however, Customer may still bring an individual claim for public injunctive relief and in small claims court. Nothing in this provision, however, should operate to prevent the parties from settling claims on a class-wide basis or otherwise coordinating claims filed in arbitration. c. Enforceability. If this arbitration agreement is invalidated in whole or part, the parties agree that the exclusive jurisdiction in the section below entitled “Governing Law; Jurisdiction” shall govern any claim in court arising out of or related to these Terms.

13. Governing Law; Jurisdiction These TERMS and any disputes arising under or related to these TERMS (whether for breach of contract, tortious conduct, or otherwise) and any Order Confirmation or other agreement with Customer shall be governed by the laws of the state of Virginia, excluding its conflicts of law principles. Customer agrees that any action at law or in equity arising out of or relating to these TERMS or any Order Confirmation shall be filed only in the state or federal courts located in the state of Virginia and Customer hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts over any suit, action, or proceeding arising out of these TERMS or any Order Confirmation.

14. Miscellaneous a. Notices. Any notice or other communication required or permitted hereunder shall be in writing and shall be deemed given (1) when delivered personally to the recipient's address as provided by Customer or Outbounds Auto Transport; (2) three (3) days after being sent by certified or registered U.S. mail, return receipt requested, postage prepaid; (3) one (1) business day after being sent by a nationally recognized overnight courier service guaranteeing next-business-day delivery; or (4) immediately upon receipt by email. Notices to Outbounds Auto Transport should be sent to go@outbounds.at or to any other email address notified by Outbounds Auto Transport for this purpose.

b. Force Majeure. Neither party shall be liable or responsible for failure to perform or delay in performance of any obligation under these TERMS or an Order when such failure or delay is due to any cause beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation, facilities, fuel, energy, labor or materials.

c. Assignment. Customer may not assign these TERMS or any Order Confirmation without the prior written consent of Outbounds Auto Transport. Outbounds Auto Transport may assign these TERMS or any Order Confirmation without notice to Customer. These TERMS shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns.

d. Entire Agreement. These TERMS, together with any Order Confirmation, constitute the entire agreement between the parties and supersedes all prior oral or written agreements, understandings, or representations. No representation, promise, inducement, or statement of intention has been made by either party that is not embodied in these TERMS or an Order Confirmation.

e. Modification and Waiver. No amendment, modification, or waiver of any provision of these TERMS shall be effective unless in writing and signed by both parties. The failure of either party to exercise any right or remedy provided in these TERMS shall not operate as a waiver of such right or remedy.

f. Severability. If any provision of these TERMS is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

g. Construction. The section headings contained in these TERMS are for reference purposes only and shall not affect in any way the meaning or interpretation of these TERMS.

h. Survival. Provisions that survive termination or expiration of these TERMS include those that by their nature should survive, including but not limited to Sections 10 (Indemnification), 11 (Disclaimer and Limitation of Liability), 12 (Arbitration), 13 (Governing Law; Jurisdiction), and 14 (Miscellaneous).

This agreement is effective as of the Effective Date and shall remain in effect until terminated by either party with 30 days' written notice. Termination shall not affect the rights or obligations of the parties that have accrued prior to the effective date of termination.

15. Miscellaneous a. Nothing contained in these TERMS or Customer’s use of Outbounds Auto Transport’s services shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions. b. Except as expressly set forth in these TERMS, Customer may not assign any rights hereunder without Outbounds Auto Transport’s prior written consent. These TERMS are binding on and inure to the benefit of the parties and their respective successors and permitted assigns. c. If any provision of these TERMS shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these TERMS will otherwise remain in full force and effect. d. These TERMS supersede all prior written or oral representations and constitute the entire agreement between Customer and Outbounds Auto Transport and may not be changed by anyone except for Outbounds Auto Transport. Customer warrants that Customer has read these TERMS in their entirety and by continuing with the transaction, fully understands and agrees to them. e. Customer waives any claims or defenses based in whole or in part on Customer not having read, not knowing, or not understanding these TERMS. f. The failure of Outbounds Auto Transport to exercise or enforce any right or provision of these TERMS shall not operate as a waiver of such right or provision. Any waiver of these TERMS by Outbounds Auto Transport must be in writing and signed by an authorized representative of Outbounds Auto Transport. g. Outbounds Auto Transport reserves the right to use Customer’s name and/or Outbounds Auto Transport name, logo, and trademarks and to identify Customer as an Outbounds Auto Transport customer, and for other similar marketing or promotional purposes on Outbounds Auto Transport’s websites and in other communications and collateral materials provided to with existing or potential Outbounds Auto Transport customers, partners, and investors. To decline Outbounds Auto Transport this right Customer must email go@outbounds.at stating that Customer does not wish to be used as a reference. h. These TERMS constitutes the entire agreement between Customer and Outbounds Auto Transport and governs the terms and conditions of Customer’s use of our services, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between Customer and Outbounds Auto Transport with respect to such services. Notwithstanding the foregoing, Customer may also be subject to additional terms and conditions, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when Customer uses Outbounds Auto Transport’s services.